Everything you need to know

Whether you're choosing the right play mat, wondering about colours or have questions about care and delivery, you'll find everything you need to know here.

If you can't find the answer you're looking for, please get in touch. I'd be delighted to help.

When will my order arrive?

Every play mat is handcrafted with care, so delivery times depend on whether your order is in stock, made to order or custom-made.

For the latest estimated dispatch and delivery times, please visit our Delivery Information page.

Are your play mats handmade?

Yes. Every Play Mat Kingdom play mat is lovingly handcrafted in the UK using carefully selected fabrics and high-quality materials. Because each one is individually made, no two play mats are exactly the same.

Are your play mats safety tested?

Yes. All of our play mats have been independently tested to meet UKCA safety requirements, giving you peace of mind that they're suitable for everyday play.

Are your play mats reversible?

Yes. Every play mat is fully reversible, so you can enjoy two beautiful designs in one handcrafted play mat.

Can I request a custom play mat?

Absolutely! If you're looking for something a little different, I'd love to hear your ideas. Whether you're looking for a different colour combination or something completely bespoke, please get in touch and we'll see what's possible.

How do I care for my play mat?

Your play mat is designed for everyday family life. Care instructions are included with every play mat. If you have any questions about caring for your play mat, please get in touch and I'll be happy to help.

Do your play mats make a thoughtful gift?

Absolutely. Our play mats make a thoughtful gift for your little ones, whether you're celebrating a birthday, Christmas or another special occasion.

If you have a special request, please get in touch and I'll be happy to help.

Will my play mat look exactly like the photos?

Every effort is made to show colours as accurately as possible. However, colours may vary slightly depending on your screen settings.

Join Our Community

One of the greatest joys of The Play Mat Kingdom is seeing your play mats become part of your little one's everyday adventures.

If you'd like to share those special moments, I'd love to see them. Tag @theplaymatkingdom on Instagram and say hello.

It's wonderful to see our little community growing and to celebrate the memories your families are making together.

Still have a question?

If you can't find the answer you're looking for, please get in touch. Whether you have a question about your order, would like to discuss a custom play mat, or have a special request, I'd be delighted to help.